베스트 웨스턴 플러스 설리너스 밸리 인 & 스위트

攜程對每家酒店的信用卡標註壓根就不準，酒店刷不了銀聯，房費已經預付且不能取消，就拒絕讓我們入住

The first night we arrived we had an issue with the ac, we were so tired we went to bed but couldn't sleep because it was so hot. The next morning I asked the lady at the desk if someone could look at it so she went up and unplugged it, plugged it back in and it worked for about an hour or so. We left, came back and it was hot again so I called the desk and the lady said she would be right up, she never came I called the next day and the lady came up, unplugged it, plugged it back in and it worked for a little while, I came back up after working out and it was hot again so the lady at the desk told us to pack our stuff and we would be moved to a different room. I'm not sure what was up with the first room as the TV wouldn't stay connected to the internet, the ac didn't work right and the water pressure was way lower than the second room. I'm glad we finally got switched rooms.

We have stopped here numerous times while traveling up and down California. Always a great, kind staff, clean and comfortable rooms, a nice evening of respite.

Went to book for next week idk why it gives the option to book the same night I was already in bed. Didn’t offer a refund or a credit. Never staying here.

Loved everything. The only thing is that one of the queen beds was hard. Other than that, excellent.

The room was not comfortable,: Insufficient pillows Hard mattress on the bed. Poor sound insulation between rooms and corridors. The majority of the jets in the hot tub were broken. Breakfast was tasteless. I would not reccomend this hotel